Technical Information
Warranty
At Total Transmissions Chicago, we stand behind the quality of our torque converters. The following warranty terms and conditions apply to all torque converter purchases.
Warranty Coverage
• Stock Torque Converters include a 2-Year Unlimited Mileage Warranty from the original date of purchase.
• Performance and Heavy-Duty Torque Converters include a 1-Year Unlimited Mileage Warranty from the original date of purchase.
Warranty coverage is limited solely to defects in materials and workmanship of the torque converter manufactured and sold by Total Transmissions Chicago.
Warranty Limitations
This warranty covers only the repair or replacement of the torque converter at the sole discretion of Total Transmissions Chicago.
This warranty does not cover:
• Labor costs
• Removal or reinstallation costs
• Transmission damage
• Vehicle damage
• Towing expenses
• Rental vehicle expenses
• Loss of use
• Lost wages or downtime
• Fluid, fluid contamination, or fluid loss • Shipping charges
• Diagnostic fees
• Any incidental, indirect, special, or consequential damages
Installation Requirements
To maintain warranty eligibility:
• The torque converter must be installed by a professional transmission repair facility or qualified professional installer.
• Proper transmission flushing and cleaning procedures must be performed prior to installation.
• All cooler lines, filters, and related transmission components must be properly cleaned or replaced.
• The transmission must be free from contamination, debris, or pre-existing internal damage. Proof of professional installation may be required for any warranty claim.
Warranty Void Conditions
This warranty is void if:
• The torque converter has been altered, modified, disassembled, welded, machined, or tampered with in any way
• The converter was improperly installed
• The converter was installed in a defective or contaminated transmission
• The converter was not installed by a professional transmission shop or qualified installer
• Improper tuning, misuse, abuse, racing damage, overheating, or neglect occurred
• The vehicle was used in competition, racing, pulling, or off-road abuse beyond the intended application
• Improper transmission flushing or installation procedures were not followed
Warranty Claim Process
All warranty claims must:
• Include proof of purchase
• Include proof of professional installation
• Receive prior authorization from Total Transmissions Chicago before any return is made
• Be returned for inspection if requested
Warranty claims will not be processed without prior authorization.
Purchaser Agreement
By purchasing and/or installing a torque converter from Total Transmissions Chicago, the purchaser acknowledges, understands, and agrees to all warranty terms and conditions stated herein.
The purchaser further agrees that the sole remedy available under this warranty is repair or replacement of the torque converter at the sole discretion of Total Transmissions Chicago.
To the maximum extent permitted by law, the purchaser waives and forfeits any right to pursue legal claims, lawsuits, or legal proceedings against Total Transmissions Chicago, its owners, employees, affiliates, partners, and representatives for damages exceeding the original purchase price of the product.
Install Instructions
Note: Do not use anything sharp to remove plastic hub cover. You can easily damage the sealing surface of the pump hub and ruin the seal upon start up.
1. Before installing the torque converter into the transmission and reassembling your vehicle you must verify proper fitment of the torque converter to your flex plate and crankshaft. Verify that the flex plate bolts do not interfere with converter and that the converter mounting pads sit flush against the flex plate.
2. Torque converters that feature threaded mounting bosses instead of bolt holes should have the threads cleaned of any residual paint.
3. Verify crankshaft pilot is clean and free of paint, rust etc. Remove paint from converter pilot and apply grease or anti seize to converter boss prior to installation.
4. It is highly recommended to take the opportunity to replace the front pump seal and front pump bushing when installing a new converter.
5. Prefill the converter with approximately 1 to 2 quarts of transmission fluid before installing the converter. Use appropriate oil that suits your application.
6. Apply some clean transmission fluid to the converter hub before installing converter into the transmission.
Torque converters that require a bolt and nut should have the bolt installed from the engine side of the flex plate and the nut installed from the converter side. Failure to do so may result in interference of the bolts with the rear of the engine.
Note: The torque converter must engage three separate stages, as such you will feel/hear three distinct clicks as the converter engages each transmission component. The converter must be fully seated in order to prevent damage to the front pump gear set, torque converter hub, flex plate or crankshaft thrust bearing.
NEVER install the torque converter onto the flex plate and then attempt to install the transmission. Failure to follow this step will result in transmission, torque converter and flex plate damage.
7. Install the transmission, taking care to not allow torque converter to slip forward and out of full engagement. Once you have the transmission installed you must verify the torque converter is pushed all the way back and observe 1/8” (.125”) to 3/16” (.187”) of air gap between the torque converter mounting pads and flex plate.
If you have between 1/8”-3/16” air gap then you may proceed with sliding converter forward and attaching it to flex plate.
If you have less than the required 1/8” air gap you may not have the torque converter fully seated into the front pump OR you have what is commonly known as tolerance stack up, in which case you will need to address.
If you have more than 3/16” air gap you may install high quality flat washers between the mounting pads and flex plate to shim the converter to the correct air gap dimension of 1/8”3/16”.
NEVER run the converter with less than the required torque converter free play. Running less than minimum torque converter clearance will result in damage to the front pump gear set, front pump stator body, torque converter pump hub or even crankshaft thrust bearing.
CAUTION: Exercise extreme care when shimming a torque converter to maintain enough pilot engagement into crankshaft. If the converter pilot does not have sufficient engagement in the crankshaft this may lead to a vibration and will eventually cause damage.
8. We recommend installing new torque converter bolts with a small amount of thread locking compound applied to the threads. Be sure to torque all fasteners to the proper specifications. Follow bolt manufacturers recommendations for correct torque specifications and procedures.
